It sounds an old Schoolyard riddle: Everybody has them; nobody wants them; we all have to deal with them. What are they? For the sake of this note, let’s answer Customer Returns. Yeah, we all have them: from Live Refusals, to Credit Pickups, Product Recalls or “Just come and get it”, we all have goods […]
Product is ready to receive; it was packed and labeled by Manufacturing, a Co-Packer, or a Vendor and it’s at the door, waiting. The next step is to match it against the Purchase Order and put it in a good Location, where you can easily find it. The PO match is pretty straightforward, after your […]
A smart man told me that the three most important elements in Distribution are Item, Quantity and Location. Everything else flows from there. He tells me that all the time; I’m a little slow. He’s right though, once you have a handle on the what, how many and where, you will have an efficient operation. […]
With the last week’s Halloween movie festivals, I was able to watch my old favorites: Dracula, Aliens, The Exorcist. I even got to see, so to speak, The Invisible Man. I always get the chills watching Claude Rains unwrap his bandages and disappear. And I always enjoy the groans I get when I tell folks […]
It used to be someone else’s problem: drug companies with product tampering; tire makers with shredding radials; toy distributors with lead paint worries. All bad, but not my problem. Then it got closer to home: car seats and baby slings; flaming circuit breakers; tainted fruit and spinach. Suddenly it is my problem. And it could […]
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